To delight our customer by providing quality life spaces through continuous innovation
To be the largest home provider in India
The TATA Group has always sought to be a value-driven organisation. These values continue to direct the Group's growth and businesses. The six core TATA values underpinning the way we do business are:
Driving customer centricity in the organization, internal and external customer and supplier relationship.
We focus on differentiating our products and services to ensure first recall in our cutomers’ mind. We believe in deriving a competitive edge in products, processes and services led by customers, employees and other stakeholders.
Rapid response towards customers and other stakeholder needs. This includes changing our course of action/direction when required.
Assure quality as per requirements to delight stakeholders.
To aspire for industry leadership in design and innovation. We aim to create benchmark standards in the category and be the market leader.
We must conduct our business fairly, with honesty and transparency. Everything we do must stand the test of public scrutiny. Decision must be based on facts. Our work demonstrates the highest level of professional behaviour.
At the TATA Group our purpose is to improve the quality of life of the communities we serve. We do this through leadership in sectors of national economic significance, to which the Group brings a unique set of capabilities. This requires us to grow aggressively in focused areas of business.